Opening Hours: Mon - Fri : 9:00am - 6:00pm

Before You Continue,

Please carefully read Engine Build LTD's privacy policy. Your use of our website is contingent upon your acceptance of this Privacy Policy and our Terms of Use. If you do not agree with these terms, kindly refrain from using our website.

Summary

This summary provides an overview of the key terms used in our Privacy Policy. It is for reference purposes only and does not constitute a part of the Privacy Policy.

At Engine Build LTD, we are committed to safeguarding your information. We do not engage in spamming activities. Your personal information is used solely for providing price quotes for the products and services featured on our website. This Privacy Policy covers:

  1. How do we collect your information?
  2. What information do we collect?
  3. How we use your information.
  4. With whom do we share your information?
  5. Your rights and options concerning your personal information.

Your use of our website is subject to our Terms and Conditions and Privacy Policy. If you disagree with these terms, please discontinue using our website. Your rights and data protection hinge on your consent to these terms.

Collection of Personal Information

We do not use cookies to automatically collect your personal information. We only gather information when you request a price quote for a service or product on our website. We may also collect data on how you use our website. The use of your information is explained in section 4 of this Privacy Policy. This includes:

  1. Granting access to our full services and website information.
  2. Enhancing, optimizing, and personalizing our services and website for an improved user experience.
  3. Conducting market research, analysing user behaviour and trends, and occasionally, user demographics.
  4. Communication with you regarding our services and your requested quotes.
  5. Sharing your information with regulatory and governmental bodies as required.

To inquire about or exercise your rights under this Privacy Policy, please contact our complaints team at sales@enginebuild.uk.

1- Who We Are

Engine Build LTD operates under the trade name enginebuild.co.uk. We take your privacy seriously. In this Privacy Policy, "we," "us," or "our" refer to Engine Build LTD and enginebuild.co.uk.

Engine Build LTD is the data controller for the processing of data and personal information related to price quotes for engines, gearboxes, parts, and services on our website. Our registered address is [address].

For inquiries regarding data security or protection, please contact our sales team at sales@enginebuild.uk. Our data protection officer is the General Manager of enginebuild.co.uk.

2- How We Collect Personal Information

We collect your personal information through our website and other digital or social media channels operated by or on behalf of enginebuild.co.uk. This information is used to streamline form filling and enhance your user experience on the site. We do not share your personal information with external parties.

3- What Personal Information We Collect

We collect information when you provide it on our website for the sole purpose of receiving price quotes. This may include your name, email address, telephone number, and postcode. We may use this information to obtain comparative quotes for various automotive parts, including used, reconditioned, new, replacement, and rebuilt engines and gearboxes.

Additionally, we temporarily store information about how you use our website, such as the source from which you arrived, viewed pages, changes made to provided information, and details of the quotes you request.

Price quotes are sent directly to your email or phone number by enginebuild.co.uk. We maintain strict security measures to protect your information and ensure it is not used for any other purposes.

You are responsible for ensuring that the information you provide is accurate and complete. To process your request for price quotes, we may need to collect sensitive personal information, including your name, email, phone number, and postcode. We will request your consent when you provide this information.

If you provide someone else's information, ensure they have read and agreed to our Privacy Policy and Terms of Use.

We may request feedback on the services you used and your experience with our website to enhance our services. Your reviews or feedback may be published on our website as part of our business reputation management program.

4- How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Providing access to our services.
  • Personalizing and improving price quotes and services.
  • Conducting research, including market trends and customer behaviours.
  • Communication, including sending information about products and services you have requested.
  • Sending confirmation emails for quotes obtained on our websites.
  • Matching our data with third-party sources for accuracy.
  • Enabling you to share our content with others.
  • Storing and pre-populating your data on our website for convenience upon your return.

We may monitor or record your communications with us for quality control and training purposes, always by data protection regulations. These recordings help ensure the security and legality of our systems and detect any unlawful activities on our websites.

5- Why Do We Process Your Personal Information?

Your personal information is collected and processed for specific purposes, all of which align with data protection legislation. Here's a breakdown of how we handle your data:

5.1. Consent

We value your consent. Therefore, we only collect and process your personal information when you explicitly permit us to do so. For instance, if you want to receive specific price quotes through email or phone, we will only proceed with this if you provide your consent. Your sensitive information is handled with utmost care and processed only with your consent.

5.2. Legitimate Interests

Under certain business circumstances, we may process your information based on legitimate interests, by EU data protection laws. Here are some reasons we may do so:

5.2.1. Enabling Access and Services

We use your information to facilitate your access to and use of our services, including searching for data to provide you with the best quotes.

5.2.2. Communication

We need to keep you informed about your quotes and the services you use. This includes sending confirmation emails and providing an unsubscribe link. Please note that we do not engage in marketing communications without your explicit consent.

5.2.3. Service Improvement

We are continually working to enhance our services and user experience. Your information aids us in conducting research and analysis to achieve these goals. Rest assured, your personal and sensitive data is not used for this purpose.

As of May 2018, you have the right to object if you believe that our data usage for legitimate interests is unclear. If you raise an objection and contact us, we will promptly unsubscribe your data and cease processing, unless exceptional circumstances apply. Feel free to reach out to our customer service team at sales@enginebuild.uk if you have any queries.

6. Who Do We Share Your Personal Information With?

Transparency is crucial when it comes to sharing your personal information. Here are the parties with whom we may share your data:

6.1. enginebuild.co.uk

We may share your information with enginebuild.co.uk for specific purposes, but only if you provide consent. This sharing may involve streamlining form filling, improving user experiences on their website, or aligning with their privacy policy.

6.2. Regulatory/Governing Bodies

In compliance with monitoring requirements, we may disclose your information to regulatory or governing bodies, where permitted by data protection and privacy laws. Additionally, if mandated by law, your information may be shared with courts, law enforcement agencies, or in legal proceedings.

7. Your Responsibilities

Before entering into any contract with businesses introduced to you through our website, it's vital to understand your responsibilities. We do not use the information you've provided for such contracts, and we assume no responsibility for them. We strongly recommend reading your chosen provider's privacy policy to ascertain their use of your personal information before entering into any agreements.

8. What Cookies Do We Use?

Cookies play a significant role in enhancing your online experience. While we typically do not use cookies on our websites, we are planning to implement them shortly. If you have any concerns about our cookie usage, please refer to our cookies policy for clarification.

9. What Advertisements Do We Display?

Advertisements displayed on our website are provided by third parties, such as Google Adsense. These ads are tailored to your interests but do not involve the collection of personal information that can identify you. To achieve this personalization, ad providers place unique cookies on your browser, which are unrelated to our sites. By using our services, you also consent to viewing these third-party ads.

Additionally, we use Google Analytics for display advertising, allowing ads and remarketing on third-party websites. This process uses both first-party and third-party cookies to inform, serve, and optimize ads. Customizing these ads can be done through Google Ads Preference Manager.

10. How Secure Is Our Website?

Your data's security is our top priority. Our sites use secure protocols like HTTPS to protect your information. However, while we take every precaution, it's important to note that no data transmission over the internet can be guaranteed to be 100% secure. Rest assured, we do not process sensitive information, such as credit card details, and do not set up user accounts.

By using our website, you acknowledge the inherent risks of disclosing information online and agree not to hold us responsible for any security breaches.

11. How Can You Amend Your Preferences?

We respect your preferences and provide clear instructions for unsubscribing from our communications. Every electronic communication from us includes an unsubscribe link, allowing you to remove your information from our system at any time. Since we do not use personal information for marketing purposes, you need not make any preference changes.

If you wish to cease communication with us, you can contact our data protection team at sales@enginebuild.uk or via our contact numbers. Our lines are open from 9:00 to 6:00, Monday to Friday.

12. Your Data Rights and How to Contact Us

Under new data protection regulations, you have certain rights related to your data. These rights include:

12.1. Right to Access

You have the right to request a copy of your personal information stored with us.

12.2. Right to Correct

If your personal information is inaccurate or incomplete, you can request corrections.

12.3. Right to Erase

You can request the deletion or removal of your personal information from our system under new legislation.

12.4. Right to Restrict Use

You can block us from processing or using your personal information.

12.5. Right to Data Portability

You can request the movement, copying, or transfer of your data.

12.6. Right to Object

You have the right to object to our use of your personal information, including legitimate interests and market research (see Section 2).

To make inquiries, request price quotes, or exercise any of these rights, please contact our data protection team at sales@enginebuild.uk. We aim to respond to your requests within 48-72 hours on working days, and your request will be processed within 30 days of receipt.

If you are dissatisfied with our handling of your complaints regarding your personal information, you may refer your complaint to the relevant data protection regulator in the UK, the Information Commissioner's Office.

13. Data Retention

We do not retain your personal information indefinitely. The specific retention period depends on two parameters:

  1. Until you request the deletion of your personal information, which can be done at any time, your data will be deleted within one month of receiving your erasure request.
  2. Your personal information will be automatically deleted after 120 days, as most sales can typically be closed within this timeframe.

If you are registered for our services or have a membership but do not use them for a specific period of 120 days, your personal information will be removed from our system. We may or may not contact you to confirm your intention to continue using our services. Regardless, your consent will not be obtained via phone or email.

Even after removal from our system, your data may be stored in backup or archival media for legal, tax, or regulatory purposes, as permitted by law. However, upon completion of our fiscal year, your personal information will be permanently erased, even from archival folders and backups.

14. Changes to This Privacy Policy

We reserve the right to modify and amend our privacy policy as necessary. Any changes will be published on our websites, along with the dates of the most recent revisions. If significant changes affect your consent to use our services or the handling of your personal information, we may contact you via email or phone. In cases where required by law, we will obtain your consent for these changes.

This privacy policy is governed by UK and Wales laws, ensuring the utmost protection of your data. Your privacy is of utmost importance to us, and we are committed to maintaining the highest standards in data protection and processing.